ONEPOINT - One Point One
Financial Performance
Revenue Growth by Segment
Total revenue from sale of services for FY 2024-25 reached Rs 201.44 Cr (Rs 20,143.99 Lakhs). While specific segment-wise growth percentages were not disclosed, the company operates across BPO, KPO, IT Services, and Analytics, with unbilled receivables standing at Rs 21.64 Cr.
Geographic Revenue Split
The company maintains a global footprint with India contributing 40%, America 30%, APAC 20%, and Europe 10% of the client split.
Profitability Margins
Net Profit Margin increased from 12.53% to 12.98% (an improvement of 45 basis points). However, Operating Margin dropped from 20.74% to 19.26% (a decline of 148 basis points) due to higher operating costs relative to revenue.
EBITDA Margin
Operating Margin is 19.26%, reflecting a marginal decline from the previous year's 20.74%. Core profitability remains stable despite pressure from strategic growth investments.
Capital Expenditure
The company invested Rs 24.38 Cr (Rs 2,438.46 Lakhs) in capital expenditure for infrastructure and technology upgrades during FY 2024-25. Additionally, Rs 8.38 Cr (Rs 838.19 Lakhs) was capitalized for internally developed software.
Credit Rating & Borrowing
The Debt-Equity Ratio saw a sharp reduction from 0.42 to 0.12 (a 71.4% decrease), indicating significantly reduced financial leverage. The Interest Coverage Ratio improved slightly from 7.61 to 7.77, showing a strong ability to service debt.
Operational Drivers
Raw Materials
As a service-oriented firm, the primary 'raw materials' are human capital (5,600+ professionals) and IT infrastructure/software tools like eVSM, CRM, KMS, and PMS.
Import Sources
Not applicable for this service-based business; however, operations are spread across 9 global delivery offices including India, USA, England, Germany, and UAE.
Key Suppliers
Not disclosed in available documents as the company is a service provider rather than a manufacturer.
Capacity Expansion
Current capacity is driven by a workforce of 5,600+ experienced professionals. Expansion is evidenced by the acquisition of IT Cube Solutions, which added presence in the UK, Germany, Netherlands, and Middle East.
Raw Material Costs
Operating expenses increased, leading to a 1.48% drop in operating margins. The primary cost drivers are employee remuneration and technology maintenance.
Manufacturing Efficiency
Not applicable; however, Debtors Turnover Ratio improved from 3.14 to 3.59, indicating a 14.3% improvement in collection efficiency.
Strategic Growth
Expected Growth Rate
Not disclosed in available documents
Growth Strategy
Growth is driven by a 'full-stack' solutions approach and AI-integration. The company secured a strategic account with Ducati India to provide AI-powered sales augmentation. International expansion is being pursued through the wholly-owned subsidiary One Point One USA Inc. and the acquisition of IT Cube Solutions to penetrate European and Middle Eastern markets.
Products & Services
BPO, KPO, IT Services, Technology & Transformation, Analytics, and AI-powered customer experience solutions.
Brand Portfolio
One Point One Solutions (1Point1), IT Cube Solutions.
New Products/Services
AI-integration services for global brands and sales augmentation tools. Internally developed software worth Rs 8.38 Cr was capitalized to enhance service delivery.
Market Expansion
Targeting premium industry verticals (e.g., Ducati in the motorcycle segment) and expanding global delivery across 9 offices in regions like the US, APAC, and Europe.
Market Share & Ranking
Market capitalization is approximately $170M.
Strategic Alliances
Strategic partnership with Ducati India as their AI-integration partner for sales augmentation.
External Factors
Industry Trends
The industry is shifting toward AI-powered automation and secure interactions. 1Point1 is positioning itself as a 'long-term transformation partner' for enterprise brands to capture this shift.
Competitive Landscape
Competes in the global BPO/KPO and IT services market, differentiating through AI-integration and a 'full-stack' service model.
Competitive Moat
Moat is built on 16 years of experience, a 5,600+ strong specialized workforce, and a diversified global delivery model. The low Debt-Equity ratio (0.12) provides a stable financial base for long-term competition.
Macro Economic Sensitivity
Sensitive to economic developments within India and global demand for BPO/IT services. Management notes that economic shifts and government regulations are key risk factors.
Consumer Behavior
Increasing demand from global brands for tech-enabled, customer-centric operations at scale.
Geopolitical Risks
Operations in multiple countries (USA, Germany, Kuwait, UAE) expose the company to diverse regulatory and geopolitical environments.
Regulatory & Governance
Industry Regulations
Operations are governed by Ind AS 115 for revenue recognition and the Companies Act, 2013. The company maintains an 'adequate' internal financial control system as per the auditor's unmodified opinion.
Taxation Policy Impact
Compliant with applicable tax laws; no specific tax rate percentage was disclosed in the snippets.
Legal Contingencies
The company reported no pending litigations that would impact its financial position as of March 31, 2025.
Risk Analysis
Key Uncertainties
The primary uncertainty is the moderation of Return on Equity (ROE), which declined from 15.31% to 8.19% following significant equity infusions and investments.
Geographic Concentration Risk
Diversified, with 40% revenue from India and 60% from international markets (America, APAC, Europe).
Third Party Dependencies
The company relies on its 5,600+ employees; labor relations and talent retention are cited as important operational factors.
Technology Obsolescence Risk
Mitigated by Rs 24.38 Cr investment in tech upgrades and Rs 8.38 Cr in internal software development to stay current with AI and automation trends.
Credit & Counterparty Risk
Receivables management is strong, with an improved Debtors Turnover Ratio of 3.59, though unbilled receivables of Rs 21.64 Cr require close monitoring.